Ktrade Reviews
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Introduction to Ktrade Securities
Ktrade, a well-known brokerage platform in Pakistan, offers services for trading on the Pakistan Stock Exchange (PSX). While it aims to facilitate investors with a range of services, there are both positive aspects and areas where it falls short.
Ktrade Review Positive and Basic Qualities:
- Market Accessibility: Ktrade provides access to a wide array of stocks listed on the PSX.
- Information Resources: The platform offers various resources and tools for investors to make informed decisions.
Ktrade Review Drawbacks:
- Unauthorized Trades: One of the significant issues reported by users involves unauthorized trades. This serious concern raises questions about the platform's security measures and account management practices.
- System Performance Issues: Users frequently report problems with the ordering system, such as slow response times and system hangs. These technical glitches can be detrimental, especially in a fast-paced trading environment where timing is crucial.
- Communication Gaps: There seems to be a noticeable communication gap between Ktrade and its clients. Users often express frustration over the lack of timely and effective communication, particularly when addressing account issues or seeking support.
- Investor Experiences: Due to the aforementioned issues, many investors reportedly face challenges in managing their investments effectively. Unauthorized trades and system unreliability contribute to potential financial losses and diminished trust in the platform in our Ktrade Reviews.
5- User Interface – The Gateway to Trading Chaos
The Ktrade Desktop App's user interface is a maze of confusion. Clunky, unintuitive, and often unresponsive, the UI is more of a hindrance than a help. Traders find themselves wrestling with the platform rather than navigating the complexities of the market, leading to delayed trades and missed opportunities.
6- The Nightmare of Stuck Orders
A critical flaw in the Ktrade system is the frequent occurrence of orders getting stuck. This technical hiccup has not only frustrated users but also inflicted severe financial losses. The delay or failure in order execution in a market where seconds can mean significant financial shifts translates into a disastrous scenario for traders. We found it most critical in our Ktrade Reviews.
7- Customer Support – Adding Insult to Injury
In the face of these challenges, one would expect robust customer support. However, Ktrade’s support system is woefully inadequate, leaving clients stranded in their times of need. This neglect exacerbates the users' plight, further diminishing their trading efficiency.
Beware Ktrade's 'Top' Management – Even Ali Abbas🛈 & Muzafar Iqbal🛈 Will Shock You With Their Unprofessionalism.
8- Mandatory Trader Policy – A Misguided Approach
Ktrade’s mandatory trader policy, rather than aiding clients, has often backfired. This policy’s inflexibility has led to instances where clients’ trading strategies were hampered, further undermining their ability to operate effectively in the market and impact on Ktrade Review.
Ktrade Reviews – Fraud Alert: 7 Shocking Cases of Client Exploitation - Real account data
- TRG Case - Unauthorized trader change caused client loss of PKR 451,500.
SECP: Violation of SECP’s Code of Conduct for Brokers (Clause 5.1.1) – Mandating client consent for material changes.
PSX: Breach of PSX Regulations (Rule 5.2.1) – Unfair treatment of clients. - PIOC Case - Trade halted without notice via email, costing PKR 640,830.
SECP: Violation of SECP Brokerage Rules (Section 12(3)) – Prohibiting unauthorized instructions.
NCCPL: Breach of NCCPL’s Risk Management Framework – Unauthorized trade intervention - Unauthorized Trades - Forced trades led to ~PKR 750,000 losses.
SECP: Violation of SECP Act, 2015 (Section 24) – Fraudulent trading practices.
PSX: Breach of PSX Rule 5.4.2 – Unauthorized order execution. - Trading via WhatsApp: Informal/unsecure trade execution.
SECP: Violation of SECP Leverage Rules (Circular No. 11 of 2020) – Max leverage capped at 2X for retail clients.
NCCPL: Breach of NCCPL Exposure Limits (Rule 4.1) – Unauthorized risk exposure. - Order Stuck in System: Orders stuck caused PKR 850,000 losses.
SECP: Violation of SECP’s Technical Standards (Circular No. 09/2017) – Mandating system reliability.
CDC: Breach of CDC’s Trade Settlement Rules – Failure in timely order processing. - Unauthorized Trades in the Ready Market: Dec 2023 unauthorized trades cost client PKR 5M+
SECP: Violation of SECP Act (Section 23) – Unauthorized trading.
PSX: Breach of PSX Rule 5.3.4 – Prohibiting unauthorized ready market trades. - Trading via WhatsApp (Non-Secure Channel)
SECP: Violation of SECP Electronic Trading Guidelines (Clause 7.2) – Mandating secure, recorded platforms.
PSX: Breach of PSX Rule 5.6.1 – Prohibiting informal trade instructions
Brokerage Firms Shut Down or Penalized in Pakistan for Violating Regulations
- KASB Securities - Forced merger in 2015 after failing SECP capital requirements.
- First Capital Equities - Suspended by PSX in 2020 for client settlement defaults.
- Master Securities - License revoked due to chronic regulatory non-compliance.
- Elixir Securities - Voluntarily exited market in 2021 citing financial constraints.
- Trust Securities - Penalized by SECP in 2018 for client fund mismanagement.
- Unicap Securities - Faced 2017-18 probe for alleged trade misreporting.
- BMA Capital - Fined by PSX in 2016 for margin financing violations.
From KASB to BMA, SECP/PSX have shut down brokerages for capital shortfalls, client fund violations, and trade abuses—will Ktrade be next amid rising complaints of unauthorized trades and losses? Checkout our on-going investigation reports.
Ktrade Reviews: Shocking Complaints, Losses & Fraud Reports (Google Verified
)
)KTrade faces harsh criticism in Google Reviews 
- investors report extreme delays, ignored complaints, unauthorized trades, and heavy losses. Read real experiences before trusting Ktrade with your funds.
Junaid Ahmad
Very Poor Services
Unacceptable account opening delays. Despite starting the process two months ago, my application remains incomplete due to their inefficient system and unresponsive support team. This demonstrates complete disregard for potential customers
Source: Google Reviews
Abdul Wahab
Extreemly Poor Services
Applied to open account, but no customer support via WhatsApp or their phone lines. No one seems to be there. How would you expect us to trust you with our finances when you we cant even reach you. Shameful
Source: Google Reviews
Hashim Khan
Pathetic service, Withdrawal Issue and No Support
Terrible service! I requested a withdrawal on Tuesday morning, and the amount was deducted from my account by evening. Yet, I still haven’t received the funds. Customer service claimed it would take 24 hours, but after 72 hours, they’re now blaming 'bank issues.' They keep making excuses, cutting calls short, and failing to resolve the problem. I needed this money urgently to pay my exam fee by Friday, but their delays have caused unnecessary stress. This is unacceptable!
Source: Google Reviews
Bilal Mushtaq
Don't Trust Ktrade
Avoid opening an account with KTrade. Their account approval process exceeds two weeks with no transparency, and their customer support is unresponsive. Multiple attempts to get updates are ignored, making the entire experience frustrating and untrustworthy.
Source: Google Reviews
Azmat Khan
Pathetic service!
Over 24 hours have passed since I transferred funds to KTrade, yet despite multiple follow-ups through emails, calls and WhatsApp messages, no one has processed the credit to my RI account. This lack of responsiveness is unacceptable. I expect immediate resolution of this matter.
Source: Google Reviews
Hasnain Ashfaq Khan
Not Recommended
I am waiting for two weeks I apply with Ktrade via digital account but still they said your account is in pending. I never recommend this Ktrade. Goodbye Ktrade.
Source: Google Reviews
Muhammad Usman
Avoid Ktrade
Unable to sign up since more than 3 months despite giving them several reminders and complaints. No action or remedy from their lazy staff and management. Avoid
Source: Google Reviews
Media Blog
Ktrade is fraud
Extremely poor service. This company fails to meet basic customer service standards. Multiple attempts to resolve issues have been ignored. I strongly advise against opening an account with them due to their unreliable practices and lack of responsiveness to customer concerns.
Source: Google Reviews
H.Adnan Mazher
Stay Away from KTrade – Terrible Service & Wasted Time
KTrade offers the worst service with endless delays. They waste your time and money while providing zero support. Avoid them at all costs.
Source: Google Reviews
Ch Zain Imran
KTrade is Fazool Broker
If you want to invest your money in Fazool Service then create an account with it.
Source: Google Reviews
Syed Omer
I have a bad experience with Ktrade
I have a bad experience here, sometimes the server is down and when I open the application, it is written in the box that administration is disabled, the user is then asked to do it, it is true within 2 to 3 days and no cash withdrawal time is given per week and it takes a month to return.
Source: Google Reviews
الغزالی نشریات
I have a bad experience with Ktrade
I have been trying for two weeks to open an account, but there is no response or proper guidance
Source: Google Reviews
Lubaba Raza
Scam! Not Recommended
KTrade provides terrible service. Avoid them - Not trustworthy at all.
Source: Google Reviews
Rana Tanveer Ahmad
Very bad experience with Withdrawal & Support
I closed my account two months ago, but my funds still haven’t been refunded. Despite providing two different bank details, they keep making excuses, ignoring emails, and failing to resolve the issue. They have no problem taking money from my account, but when it’s time to refund, suddenly there are 'bank issues.' The customer service is unresponsive and incompetent. This is completely unacceptable!
Source: Google Reviews
Abdul Wasay
Don't open account with Ktrade
Worst Experience please kindly don't open a trading account here staff is not cooperative i have submitted a request to close my account but my dues haven't been cleared yet its been a month and they give me lame excuses every day.
Source: Google Reviews
Inam Ul Haq
Bad experience with account opening
I attempted to open a trading account, and their representative instructed me to deposit funds. Now, they’re neither activating my account nor refunding my money. If this issue isn’t resolved immediately, I will have no choice but to share screenshots of my conversations with their representative as proof of their misconduct.
Source: Google Reviews
Sughra Khatoon
Very Cheap Service & Staff
Very cheap service Staff is not comparative and even They don't reply when I ask about my account status. Don't Go with Ktrade. Sorry but I have a very bad experience with them.
Source: Google Reviews
Warning to Investors & Call for Regulatory Action:
These repeated violations demand urgent scrutiny. If you've faced similar issues with KTrade, document everything and formally complain to:
SECP (Securities & Exchange Commission of Pakistan)
PSX (Pakistan Stock Exchange)
State Bank of Pakistan
Your complaint could trigger an investigation. Don’t stay silent—report financial malpractice now.
To KTrade: This is a wake-up call. Either reform your practices or face regulatory consequences.
Official Statement:
"KASB.info team is actively compiling verified investor reviews from multiple platforms—including social media and regulatory complaint portals. These findings will soon be published here as part of our ongoing transparency initiative. Stay informed, stay protected."
